Privacy Policy

Who we are

Elux Builds LLC ("Elux Builds," "we," "us") is a home repair, painting, flooring, and maintenance company serving Clermont, Groveland, Minneola, Orlando, and surrounding areas of Central Florida. This policy explains what information we collect through eluxbuilds.com and when you contact us, how we use it, and the choices you have.

Information we collect

Information you give us. When you request an estimate, apply for a free service, ask about a membership or commercial plan, or send us a message, we collect what you enter: your name, email address, phone number, property or business address, and details about the work you need.

Photos and messages you send. If you text, call, or email us, including photos of a repair, we receive your phone number or email address and the content you send.

Technical information. Like most websites, our hosting provider automatically records basic technical data such as IP address, browser type, and pages visited, for security and to keep the site running. We do not currently use advertising trackers on this site. If we add analytics or advertising tools in the future, we will update this policy.

How we use your information

• To respond to your request and give you an estimate
• To schedule, perform, and follow up on work
• To manage membership and commercial maintenance plans
• To send appointment reminders, invoices, and service updates
• To ask for feedback or a review after a job
• To protect our website and forms from spam and abuse

Calls, texts, and emails

When you submit a form or contact us, you agree that we may contact you by phone, text message, or email about your request and any work we do for you. Message and data rates may apply. We will only send promotional messages if you agree to receive them, and you can opt out at any time by replying STOP to a text or by emailing us. Opting out of promotions does not stop messages about work you have scheduled with us.

How we share information

We do not sell or rent your personal information. We share it only with service providers that help us run our business, such as our website host, our customer management and database tools, and our email and messaging services, and only so they can perform those services for us. We may also share information if required by law or to protect our rights, our customers, or the public.

How long we keep it

We keep your information for as long as needed to respond to you, complete and support our work, keep business and tax records, and meet legal requirements. When it is no longer needed, we delete it or keep it in a form that no longer identifies you.

How we protect it

We use reasonable safeguards, including encrypted connections (HTTPS), access controls on our systems, and spam protection on our forms. No method of transmission or storage is completely secure, but we work to protect your information.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing estimates@eluxbuilds.com or calling or texting (954) 204-6141. We will respond within a reasonable time. We may keep some information when the law requires it.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Links to other sites

Our site links to other websites, such as Google, Instagram, Facebook, and TikTok. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last updated.

Contact us

Elux Builds LLC
Clermont & Groveland, Florida
Phone: (954) 204-6141
Email: estimates@eluxbuilds.com